Students have to know the new technologies, the processes of innovation, and the tools to optimize processes and promote continuous improvement in compliance with the principles of quality, sustainability and ethics. Understanding the role of innovation and technologies to improve quality and strengthen the competitiveness of companies.
At the end of the course, students will have acquired:
1. Knowledge and understanding: Understanding the different types of innovation and the basic principles of the new technologies. Knowing the basic principles of quality and environmental and ethical sustainability. Understanding the different aspects of quality and the impact of technological innovation on products/services quality improvement and on business performances. Comprehension of the basic techniques to implement quality certification systems.
2. Ability to apply knowledge: ability to discuss the most relevant technologies in the production processes and their positive and negative factors; been able to analyze regulations and standards concerning quality certification processes in a critical manner. To know how use the technical language concerning the quality certification processes. To be able to apply the acquired knowledge through the elaboration of case studies.
3. Autonomous judgement: capability to find appropriate tools to deal with issues and problems related to innovation, quality and environmental sustainability in a modern and dynamic organization.
4. Ability to communicate on quality issues with specialists and non-specialists, using the appropriate technical language.
5. Learning skills: learning skills needed for further study of the subject with a high degree of autonomy.