The course aims at introducing students to the basic concepts and theories of organizational behavior, with a focus on understanding managerial behaviors and decision processes and using decision support systems in the laboratory.
These subjects are outlined below in terms of knowledge, understanding, application and critical evaluation.
Expected results. At the end of the course the student will have acquired:
(1) Knowledge and understanding. Knowing the basics of behavioral phenomena in organizations. Know and understand the concepts and main models of personality and individual differences. To know the conceptual aspects derived from the psychology of work on attitudes, perceptions and judgments. Knowing how to illustrate and understand the main theories on motivation, feedback and work performance. Know and understand models and theories about working groups and their training and effectiveness. Knowing how to analyze conflicts in organizations. To know, understand and analyze individual and collective decision-making processes.
Applications in the laboratory of decision support systems, with particular reference to problem solving and business intelligence systems.
For each of these areas, occasionally know how to find and understand the scientific references (mainly in English) cited in the text at the base of the theories examined.
(2) Applying knowledge and understanding.
To be able to apply the knowledge and understanding abilities indicated above to the analysis and discussion of case studies proposed in the reference texts and in the classroom and to the interpretation and discussion of stories, events and corporate documents.
(3) Making judgments. Being able to perform comparative analyses, critical analyses and interpretations of corporate decisions and decisions in the organizational field and propose motivated alternatives.
(4) Communication skills. Specific training in communication skills is not provided, but the student will be able to operate within working groups preparing and presenting reports and analyses also with the use of slides and under limited time constraints.
5) Learning skills
The teaching provides basic knowledge that fosters the deepening of organizational bahavior research issues in the context of higher level courses. Particular attention is given to the connection with he research work referred to in the texts.