TECHNOLOGY AND QUALITY

Single discipline educational activity

Course Sheet

Academic Year of enrolment:

2018/2019

Type of Course:

Characterising

Optional/Mandatory:

Compulsory

Degree:

Bachelor's Degree Programme in ECONOMICS AND MANAGEMENT

Location:

SASSARI

Disciplinary Sector:

Commodity Studies

Language:

Italian

Credits:

Programme Year:

Professor and Collaborators:

MANCA Gavina

Hours of classroom activity:

Prerequisites:

Not required

AF code:

40003444

Assessment Methods

Verification of learning:

The exam consists of a written test consisting of five open-ended questions and the maximum vote is 25/30.
Students must submit a written paper (with an evaluation from 0 to 5 points) regarding three real case: a) process innovation, b) product innovation 3) eco-sustainable innovation. Please use Word in Times New Roman 12 font and do not exceed 1300 words.
The basic knowledge of all subjects and the demonstration of ability to transfer knowledge in case studies are needed for the minimum grade. In addition to obtain the maximum mark, the correct use of the technical language, the ability to analyze the items dealt with in the course and to make connections between the topics of the program, is required.

Distance exam modality - COVID-19 period: The exam consists of an oral test. The oral test consists in an interview and in the discussion of a work regarding three cases: a) process innovation, b) product innovation 3) eco-sustainable innovation. Please use Word in Times New Roman 12 font and do not exceed 1500 characters. The use of power point is suggested to expose the arguments of the papers. The day before the exam students have to send the paper to the teacher (gmanca@uniss.it). Basic knowledge on all the subjects of the program is required to obtain the minimum pass mark. To have the maximum score, in addition to the correct use of the technical language, the ability to critically analyze the different subjects of the program is required.

Teaching period

First semester

Objectives

Students have to know the new technologies, the processes of innovation, and the tools to optimize processes and promote continuous improvement in compliance with the principles of quality, sustainability and ethics. Understanding the role of innovation and technologies to improve quality and strengthen the competitiveness of companies.
At the end of the course, students will have acquired:
1. Knowledge and understanding: Understanding the different types of innovation and the basic principles of the new technologies. Knowing the basic principles of quality and environmental and ethical sustainability. Understanding the different aspects of quality and the impact of technological innovation on products/services quality improvement and on business performances. Comprehension of the basic techniques to implement quality certification systems.
2. Ability to apply knowledge: ability to discuss the most relevant technologies in the production processes and their positive and negative factors; been able to analyze regulations and standards concerning quality certification processes in a critical manner. To know how use the technical language concerning the quality certification processes. To be able to apply the acquired knowledge through the elaboration of case studies.
3. Autonomous judgement: capability to find appropriate tools to deal with issues and problems related to innovation, quality and environmental sustainability in a modern and dynamic organization.
4. Ability to communicate on quality issues with specialists and non-specialists, using the appropriate technical language.
5. Learning skills: learning skills needed for further study of the subject with a high degree of autonomy.

Contents

Consequences of technological change. Technical and economic development. Impact of technology on business strategies. Importance of technology for quality improvement. Technological innovation. Transfer of technology. Indicators to measure innovation capacity and competitiveness of an economic system (with particular reference to the Italian context). Environmental policy. Environmental sustainability and eco innovation. Green economy. Circular economy. Tools for sustainable development and the environmental qualit5y (LCA, LCA, ISO 14001 standard, EMAS Regulation, Ecolabel). Technologies for the production of energy. Renewable and not-renewable resources. The energy efficiency market. The concept of quality. Quality certification. The different aspect of quality for a company (principles of the standard ISO 9001, health and safety)

Recommended Bibliography

Handouts provided by the teacher and available on the "Servizio fotocopie della biblioteca "Pigliaru".
Recommended books:
Chiacchierini E., Tecnologia & Produzione, Edizioni Kappa, 2003
Lazzarin R., La rivoluzione elettrica, Ed. Dario Flaccovio, 2005
M.Pastore & M. Rudan. Sistemi di gestione integrati. Pitagora Editrice- Bologna 2006.

Methods of Provision

Conventional

Teaching Methods

Lectures with the use of whiteboard and power point presentation. Presentation of case studies. Seminars.

Contacts/More Information

Information on the case studies dealt in class are present in the web site of the company interested (for example Nike, Tetrapack, cork in Sardinia, Edilana, Tesla motors etc.). On the day of the oral examination, the students will have to submit a paper regarding a case study on innovation of product, process, and environmentally friendly. Students can contact the teacher by email at the address: gmanca@uniss.it, or to meet her in the office in via Muroni, 25, (calendar published on the web site www.disea.it).

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TECHNOLOGY AND QUALITY