The aim of the course is to provide an organic vision of the implementation of environmental quality, safety and business ethics management systems. The course, through theoretical knowledge and the discussion of business cases, will allow the acquisition of the skills necessary to evaluate the effectiveness of business processes and to manage issues related to the certification of the chosen standards. 1. Knowledge and understanding: knowledge and understanding of the high level structure clauses that all ISO management system standards are required to use in the future; knowledge and understanding of the requirements of the international standard (ISO 9001:2015; ISO 14001: 2015 OHSAS 18001).
2. Ability to apply knowledge: to know how to plan a quality management system and prepare the documents for the management of processes; ability to plan the monitoring process. Knowing how to identify the elements of integration between the standard ISO 9001 and those regarding the environmental and safety management systems.
3. Autonomous judgement: ability to make a critical judgment on compliance with the requirements of the quality management systems standards; be able to support arguments to solve simple application problems; ability to evaluate the quality issues in the organizations in an interdisciplinary and critical manner.
4. Ability to communicate: ability to solve problems using the proper language.
5. Learning skills: during the lessons, students are provided with appropriate suggestions and incentives to actively participate in the whole training process and to improve the individual study method, with the goal of a more effective learning of the discipline.